CallCatchEvery enquiry answered
No more unanswered WhatsApps or website messages while you're with a patient, client or on a roof.
AI receptionist for Johannesburg & Cape Town
Never miss a paying client again.
CallCatch answers every WhatsApp and website-chat enquiry in seconds, handles questions, captures leads and books appointments, 24 hours a day, 7 days a week. Even during lunch, procedures, load shedding and after hours. Phone answering is an optional add-on.
- WhatsApp + web chat in every plan
- English; Afrikaans on Growth & Pro
- POPIA-conscious by design
Built forDental & aesthetic clinicsPrivate medical practicesLaw firmsEstate agentsEmergency trades
Is it worth it?
CallCatch monthly cost vs revenue lost from missed calls
CallCatch catches missed callers on WhatsApp and website chat. Answering the phone itself is an optional add-on.
Why practices and trades choose CallCatch
Books appointments 24/7
Growth and Pro book straight into your Google Calendar with reminders. Starter captures booking requests for you to confirm.
Urgent enquiries flagged
Flags urgent messages (burst geyser, dental trauma) and alerts you so a person can take over.
Qualifies leads
Captures name, number, need and budget so estate agents and law firms call back only warm leads.
Fraction of a hire
A fraction of the cost of a full-time receptionist, with no leave, sick days or training. (Example claim: confirm with real pricing.)
Privacy-minded
Built with POPIA in mind: clear chat notices, minimal data and your data stays yours. Read more
Try it for yourself
Chat with a live demo for your industry below. Phone demo and audio clip placeholders are for the optional voice add-on.
PLACEHOLDER
Voice demo line (optional add-on)
[ DEMO PHONE NUMBER, e.g. 010 000 0000 ]
Placeholder: replace with a real number if and when the voice add-on is live.
PLACEHOLDER
Sample audio clip
Placeholder: add assets/demo-call.mp3 and uncomment the source tag in index.html.
Industry demo slots
Each slot loads that industry's chat demo from the demo host (). Voice demo numbers/audio are placeholders.
Dental & aesthetic clinics
[Optional voice demo number / audio clip to be provided by Product Builder]
Private medical practices
[Optional voice demo number / audio clip to be provided by Product Builder]
Law firms
[Optional voice demo number / audio clip to be provided by Product Builder]
Estate agents
[Optional voice demo number / audio clip to be provided by Product Builder]
Emergency trades (plumbing, electrical, locksmith)
[Optional voice demo number / audio clip to be provided by Product Builder]
How it works
- 1
We set it up
Tell us your services, hours, FAQs and calendar. We configure the FAQs, tone, WhatsApp number and website chat, then test it. Setup is a once-off fee. (Confirm timeline.)
- 2
7-day pilot
Try it for 7 days before go-live. We add the chat to your website and connect your WhatsApp number. Want phone too? Add the optional voice add-on.
- 3
It answers & books
Customers get a friendly conversation 24/7. Leads and bookings reach you, and you get a monthly summary.
- 4
You get the clients
Get alerts by email or WhatsApp, step in when needed, and focus on the work that pays.
Simple monthly pricing
All prices in ZAR. VAT may apply. Each plan has a once-off setup fee. Pay annually upfront and get 2 months free.
Starter
R999/month
VAT may apply
R1,500 once-off setup fee applies
250 conversations/month included
Extra conversations R2.50 each
- WhatsApp (1 number) and website chat (1 site)
- Up to 30 Q&As
- Lead capture: name, number, need, sent to you as an alert
- Booking requests captured (you confirm)
- Alert to take over a chat
- 1 login · monthly summary email
- Email support, next business day
- English
Growth
R1,999/month
VAT may apply
R2,500 once-off setup fee applies
600 conversations/month included
Extra conversations R2.00 each
- WhatsApp (1 number) and website chat (1 site)
- Up to 100 Q&As + upload documents (price list, policies)
- Lead list export (CSV / Google Sheets)
- Live Google Calendar booking (1 calendar) + reminders
- "Talk to a person" hand-off on request
- 3 logins · monthly report
- Email/WhatsApp support, same business day
- English + Afrikaans
Pro
R3,499/month
VAT may apply
R4,500 once-off setup fee applies
1,500 conversations/month included
Extra conversations R1.50 each
- WhatsApp (up to 3 numbers) and website chat (up to 3 sites)
- Unlimited Q&As + documents
- CRM / Sheets integration (1 included)
- Up to 3 calendars, rescheduling & cancellations
- Hand-off + after-hours callback capture
- 10 logins · monthly report + quarterly tuning session
- Priority support (4 business hours)
- English + Afrikaans (others on request, to be confirmed)
WhatsApp and website chat are included in every plan. WhatsApp (Meta) messaging fees, where they apply, are passed through at cost with no mark-up. Month-to-month after the first 3 months. Annual pre-pay is paid upfront for the year.
OPTIONAL ADD-ON
Phone (voice) add-on
Add phone answering to any plan: once-off voice setup R750, plus usage billed per second. Prepaid bundles from R3.00/min (100 min R399 · 300 min R1,050 · 600 min R1,800), pay-as-you-go R4.25/min, or bring your own number from R2.95/min + R199/line/month. A dedicated SA number is R49/month. VAT may apply. Phone availability and launch date to be confirmed.
Results you could expect
[Dental clinic, Sandton]
[+X bookings/month]
[Short story: after-hours toothache enquiries now booked automatically. Replace with real client, result and quote once available.]
[Estate agency, Cape Town Atlantic Seaboard]
[X% more viewings booked]
[Short story: weekend show-day enquiries captured and qualified. Replace with real data.]
[Plumbing company, Johannesburg]
[X missed call-outs recovered]
[Short story: emergency enquiries triaged and sent to the on-call plumber. Replace with real data.]
Frequently asked questions
Will customers know it's an AI?
The assistant can introduce itself as your practice's virtual receptionist. We recommend being transparent, and we set a short notice at the start of each chat by default.
Is it POPIA compliant?
We design for POPIA: customers are told they are chatting to an AI assistant, we collect only what's needed, and you stay the responsible party for your data. See our privacy notice. This is not legal advice. (Have an attorney confirm.)
How much does it cost?
Starter R999, Growth R1,999 and Pro R3,499 per month, plus a once-off setup fee of R1,500, R2,500 and R4,500 respectively. See pricing.
What is a "conversation"?
Each plan includes a monthly allowance of conversations across WhatsApp and website chat combined: 250 (Starter), 600 (Growth) and 1,500 (Pro). Extra conversations are R2.50, R2.00 and R1.50 each. (Confirm the exact conversation definition before launch.)
What does the once-off setup fee cover?
Configuring your FAQs, tone, WhatsApp number and website chat, testing and go-live. Growth adds calendar connection, document upload and 1 hour of staff training; Pro adds multi-number/site setup, an integration and 2 hours of training. The fee is payable before work starts.
Is there an annual discount?
Yes. Pay annually upfront and get 2 months free: R9,990 (Starter), R19,990 (Growth) or R34,990 (Pro) per year. VAT may apply.
Are there any other fees?
WhatsApp (Meta) messaging fees, where they apply, are passed through at cost with no mark-up and shown in rand on your invoice. Extra conversations and the optional phone add-on are billed as described on the pricing section. VAT may apply.
Can it answer phone calls?
Phone (voice) answering is an optional add-on for any plan, priced separately by usage (availability to be confirmed). Every plan includes WhatsApp and website chat.
Can it handle urgent enquiries?
It flags urgent messages and alerts you so a person can take over. Growth and Pro add a "talk to a person" hand-off, and Pro adds after-hours callback capture.
Which languages are supported?
English on Starter; English and Afrikaans on Growth and Pro. Other South African languages on Pro are on request (to be confirmed).
Which calendars and systems does it connect to?
Google Calendar (Growth: 1 calendar; Pro: up to 3), plus CSV / Google Sheets lead export and one CRM/Sheets integration on Pro. Other systems (to be confirmed).
What if the power or internet goes down?
CallCatch runs in the cloud, so it keeps answering your WhatsApp and website chats during load shedding at your premises.
Is there a contract?
You start with a 7-day pilot before go-live. After the first 3 months the plan is month-to-month. (Final terms are in the client agreement.)
Book your free demo
Tell us about your business and we'll show you CallCatch answering calls for your industry.
- 20-minute call, no obligation
- We reply within one business day
- Or email hello@callcatch.example (placeholder)